Holland Bikes, has selected for you the best of the Dutch bike and invites you to these different rental points throughout France and since 2024 in New York.
Cycling is a good form of exercise. It is also a simple, eco-friendly transportation option. On a bike, it is easy to travel 30 to 50 kilometers a day, so the bicycle appears as the means of transport to discover the most beautiful regions of France & New York in United States.
Our team is at your disposal and supports you in your choice of bike rental.
The following Terms & Conditions apply if you rent a bike with Holland Bikes.
Please note that during the rental period, you are fully responsible for the bikes.
The bicycles and accessories remain at all times the exclusive property of Holland Bikes. You accept full responsibility for the care of this equipment and are responsible for its damage or loss. You have 30 minutes from the beginning of the use of the equipment to report any malfunction. After this period no refund will proceed. All reparations needed as a result of the equipment use will be attributed to you and may be subject to additional charges. Holland Bikes will charge you according to the “Replacement and repair costs list”.
The equipment is used at your own risk. You will release Holland Bikes of all liability in the case of injuries or damages to the user(s) of the equipment or any other person or property. You agree not to make a claim against Holland Bikes for injuries or damages relating to bicycling or the use of this equipment.
You have the option to subscribe to an anti-theft guarantee. This guarantee only applies in case of theft and only upon submission of the police declaration referred to below. An excess payment may be required depending on the level of coverage selected.
The anti-theft guarantee does not cover any damages, nor the theft of any accessories, the display, charger, and battery of an (e)bike. The full list of damages and related repair costs is available through the link below “Replacement and repair costs list”.
It is forbidden to modify or carry out major repairs to the bicycles, to sub-rent or lend the bicycles, to take off the orange triangle, or to carry a passenger on the rear carries other than a child in a designated child seat.
Regarding the rental of a phone holder, Holland Bikes is not responsible for any damage caused to your phone related to its use.
Bike condition on return
We expect all bikes to be returned in the condition that you took them. While our bikes are intended for city use, light dirt from city rides or rain is acceptable. However, returning bikes covered in excessive mud or grime is not permitted.
Unacceptable Conditions Include:
As a result, additional charges will apply. To avoid these charges, you may choose to wash the bikes yourself and return them clean to the parking area.
Failure to comply with this return condition may result in the stated charges on our Replacement and repair cost list.
Our bikes are equipped with a chain lock that you must use at all times when parking the bicycle. It is mandatory to attach the frame of the bike to a fixed object that cannot be moved or removed. Make sure to not attach it to a monument. Overnight, we ask you to park the bicycles inside and locked. If you have rented an E-bike or E-cargo bike, please take the battery and removable display off at night.
If the bike was not attached under these terms, the anti-theft guarantee, even if taken, will not apply.
All rented bicycles must be returned to the same rental location where they were picked up. If for some reason, you have to return the bicycle to another rental point, we ask the customer to inform us by telephone or e-mail. Costs will be charged for this; €20 per bicycle if we have been informed about this and €50 per bicycle if we have not been informed about this.
For bringing back the bikes, please make sure that you lock the bike with the lock through the frame and to the line cable & change the digits of the lock.
You authorize Holland Bikes to use your credit card information to pay for the rental and to cover potential damages and/or loss of the bike(s).
The rental agreement terminates upon the return of the bikes and after verification of their condition by a Holland Bikes agent.
Your credit card will be used as a deposit, nothing will be debited or blocked.
If you return your bike late (after the end of the contractual rental period) without informing our customer service, Holland Bikes reserves the right to charge an administration fee of 50€ per bike on top of the additional rental fees.
You have until 24 hours before the start of your rental to inform Holland Bikes about any changes concerning your booking. In the case of a cancellation less than 24 hours before your rental start time, you will not receive a refund. Once you have entered the rental agreement, you will not be able to shorten the rental dates. Holland Bikes does not refund in case of anticipated returns. If you bring the bikes back before the end date of your booking you will lose any benefits of special offers if you no longer meet the conditions.
If you wish to extend your rental, please contact your Holland Bikes shop to see if the bikes you have rented are still available. If you want to receive a refund please make sure that you cancel your booking 24 hours before the start of your rental time.
All disputes arising in connection with the rental agreement shall be settled by the courts of Paris, France.
Call + 33 (0)1 44 08 05 28 for assistance between 9 AM and 6 PM. If your bike is unusable, please lock the bike to a solid fixed object (not a monument or private property). Take a detailed photo and send the exact location to citytours@hollandbikes.com. Our office team will help you further.
Yes, you can! Please call + 33 (0)1 44 08 05 28 or email citytours@hollandbikes.com before the end of your rental period.
Call our team + 33 (0)1 44 08 05 28 (between 9 AM and 6 PM) and go to the nearest police station to complete a police report. This will be needed for insurance reasons.
You are only covered if you took our anti-theft insurance of 50% or 100% before your rental started or if your own insurance covers you.
Yes! You can cancel or modify your reservation up to 24 hours before your scheduled pickup time without penalties.
We understand that accidents can happen. You are responsible for any damages to the bike during your rental period. Please refer to our terms and conditions for more information.
Bicycles are rented to be used exclusively within the periphery of Paris (20 Arrondissementes). Only within this area can we provide assistance in case of incidents. For more information, please read our terms and conditions.
No, your bike must be returned to the same location where you picked it up from. If you return it to another location costs will incur.
Late returns may incur additional charges. Please ensure to return the bike on time to avoid any penalties.
Simply return the bike to the designated drop-off location at the end of your rental period. Please put the bike back as you found it and don’t forget to lock it.
With all rentals, we provide bike locks to ensure the security of the bike while it’s in your possession.
We accept credit cards only (no American Express)
We offer a range of bike accessories for rent including child seats, baskets, and bike racks. These can be added to your booking during the checkout process.
Call +1 (347) 457 6080 for assistance between 9 AM and 5 PM. If your bike is unusable, please lock the bike to a solid fixed object (not a monument or private property). Our office team will help you further.
Yes, this is possible. Please call +1 (347) 457 6080 if you would like to keep your bike for a longer period of time.
If you discover that your bike has been stolen, you should first contact our office team and go to the nearest police station to fill out a police report. This is required for insurance purposes.
You are only covered if you took our anti-theft insurance of 50% before your rental started or if your own insurance covers you.
Yes, you can cancel or modify your reservation up to 24 hours before your scheduled pickup time without any penalties.
We understand that accidents can happen. You are responsible for any damages to the bike during your rental period. Please refer to our terms and conditions for more information.
Late returns may incur additional charges. Please ensure to return the bike on time to avoid any penalties.
Simply return the bike to the designated drop-off location at the end of your rental period. 131 Concord St, Brooklyn, NY 11201
Yes, we provide bike locks with all rentals to ensure the security of the bike while it’s in your possession.
We accept credit cards only. Cash not accepted!
Yes, we offer a range of bike accessories for rent including child seats. These can be added to your booking during the checkout process. Locks, helmets and baskets are included in the price.
Yes, we offer group discounts for large bookings. Contact our customer support team for more information.
Absolutely! You can rent a bike for as many days as you need. Simply select your desired rental dates during the booking process.
The rental price is excluding TAX. The price including TAX will be shown when checking out. There are no other hidden charges.
No, we do not offer delivery and pickup services.
Don’t stress! Call or text +33 (0)7 68 75 10 94 with your location.
Yes! Call or text +33 (0)7 68 75 10 94 to extend your rental.
Call our team +33 (0)7 68 75 10 94 and go to the nearest police station to complete a police report. This will be needed for insurance reasons.
You are only covered if you took our anti-theft insurance of 50% or 100% before your rental started or if your own insurance covers you. You must present a police report (“Recepisse de Declaration”) to us for our records
Yes, you can cancel or modify your reservation up to 24 hours before your scheduled pickup time without any penalties.
We understand that accidents can happen. You are responsible for any damages to the bike during your rental period. Please refer to our terms and conditions for more information.
Late returns may incur additional charges. Please ensure to return the bike on time to avoid any penalties. If the location is closed you will have to return it the next day and pay for the overnight rate. You are responsible for the bike during this time.
Your bike will be collected in the same place that you retrieved it. The rental attendant will facilitate the return.
Yes, we provide a coded chain lock appropriate for your bike. Our classic bikes also come with framelocks for additional security.
In-person we accept major credit cards only (no AMEX or IBAN cards such as Dutch Maestro). It is possible to pay online with self-checkout using these other cards via Google Wallet or Apple Pay.
Yes, we offer a range of bike accessories for rent including child seats, and baskets. These can be added to your booking during the checkout process.
The shop opens at 9:30 and closes at 12:30. It reopens at 14:30 and closes at 18:00. During the seasonal period the shop opens back at 14:00 and closes at 19:00.
No panic ! If you are on the island and your bike is damaged, you can call our store and we will pick-up your bike and lend a new one.
Of course, we prefer you to extend your reservation gradually. To do this, you can keep us informed by calling our store directly.
If your bike has been stolen, we recommend to call our store. We will be able to lend you a new one. However, you will be charged to pay the price of the bike stolen. In case of theft, we recommend considering first hand to pay for the guarantee that will cover either for half the price of the bike or its entire price.
It depends. We offer and recommand to pay for an insurance, either partial or complete, to alleviate the price of the bike.
It is possible to modify or cancel your reservation. To do so, send us an email with your changes. Our team will get back to you as soon as possible to inform you of the cancellation, and the situation of your request.
We offer a service of free repair on the island during your stay and reservation, therefore you will only need to call us. Regarding fees for the damages, this remains up to our specialist to evaluate.
Late returns may incur additional charges. Please ensure to return the bike on time to avoid any penalties. If the location is closed you will have to return it the next day and pay for the overnight rate. You are responsible for the bike during this time.
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Indeed, we supply a lock with every bike. Most locks are key-operated, while others are code-operated.
We accept payment by imprint of bank card, by card or even by cash. We accept holidays vouchers.
We recommand for young children, a trailer, a cargo bike or a child seat, depending on their age and their ability to sit on their own. A trailer and a cargo bike can carry a maximum of two children. We do not recommend riding with too young children for safety concerns. Regarding dogs and animals, we offer to rent a cargo bike, an electric bike with a basket or a classic bike with a basket. We can not allow to rent a trailer for animals to protect allergic children.
While we do not have any special recommandation for adults to wear helmets on classic bikes, we do recommand it on electric bikes of our gamme +. Children are required to wearing helmets for their safety til the age of 12.
Yes, you can. Please call or email us before the end of your rental period.
Don’t worry, call for assistance. Our team will help you further.
Please don’t worry. Call our team and go to the nearest police station to complete a police report. This will be needed for insurance reasons.
You are only covered if you took our anti-theft insurance of 50% or 100% before your rental started or if your own insurance covers you.
Yes, you can cancel or modify your reservation up to 24 hours before your scheduled pickup time without any penalties.
We understand that accidents can happen. You are responsible for any damages to the bike during your rental period. Please refer to our terms and conditions for more information.
Late returns may incur additional charges. Please ensure to return the bike on time to avoid any penalties.
Yes, we provide bike locks with all rentals to ensure the security of the bike while it’s in your possession.
We accept credit cards only (no American Express)
Yes, we offer a range of bike accessories for rent including child seats, helmets, and baskets. These can be added to your booking during the checkout process.
Booking is possible only online. Find the Radisson page on this website and follow the booking process. Enter your bank details to process the payment. Once the payment is done you will receive your assigned bike number and its corresponding lock code through email.
Please check your confirmation E-mail (check your spam folder, too) and scroll down to the invoice details. There you will find your assigned bike number and its corresponding lock code.
Yes, you can cancel or modify your reservation up to 24 hours before your scheduled pickup time without any penalties.
Yes, you can. Please call or email us before the end of your rental period.
We understand that accidents can happen. You are responsible for any damages to the bike during your rental period. Please refer to our terms and conditions for more information.
Late returns may incur additional charges. Please ensure to return the bike on time to avoid any penalties.
Simply return the bike to the designated drop-off location at the end of your rental period. Please put the bike back as you found it and don’t forget to lock it.
We accept credit cards only (no American Express)
Please call + 33 (0)1 44 08 05 28 to get assistance.
Booking is possible only online. Find the Marriott Village page on this website and follow the booking process. Enter your bank details to process the payment. Once the payment is done you will receive your assigned bike number and its corresponding lock code through email.
Please check your confirmation E-mail (check your spam folder, too) and scroll down to the invoice details. There you will find your assigned bike number and its corresponding lock code.
Yes, you can cancel or modify your reservation up to 24 hours before your scheduled pickup time without any penalties.
Yes, you can. Please call or email us before the end of your rental period.
We understand that accidents can happen. You are responsible for any damages to the bike during your rental period. Please refer to our terms and conditions for more information.
Late returns may incur additional charges. Please ensure to return the bike on time to avoid any penalties.
Simply return the bike to the designated drop-off location at the end of your rental period. Please put the bike back as you found it and don’t forget to lock it.
We accept credit cards only (no American Express)
Please call + 33 (0)1 44 08 05 28 to get assistance.
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Call + 33 (0)1 44 08 05 28 for assistance between 9 AM and 6 PM. If your bike is unusable, please lock the bike to a solid fixed object (not a monument or private property). Take a detailed photo and send the exact location to citytours@hollandbikes.com. Our office team will help you further.
Yes, you can. Please call + 33 (0)1 44 08 05 28 or email citytours@hollandbikes.com before the end of your rental period.
Call our team + 33 (0)1 44 08 05 28 (between 9 AM and 6 PM) and go to the nearest police station to complete a police report. This will be needed for insurance reasons.
You are only covered if you took our anti-theft insurance of 50% or 100% before your rental started or if your own insurance covers you.
Yes, you can cancel or modify your reservation up to 48 hours before your scheduled pickup time without any penalties.
We understand that accidents can happen. You are responsible for any damages to the bike during your rental period. Please refer to our terms and conditions for more information.
No, your bike must be returned to the same location where you picked it up from. If you return it to another location costs will incur
Late returns may incur additional charges. Please ensure to return the bike on time to avoid any penalties.
Simply return the bike to the designated drop-off location at the end of your rental period. Please put the bike back as you found it and don’t forget to lock it.
Yes, we provide bike locks with all rentals to ensure the security of the bike while it’s in your possession.
We accept credit cards only (no American Express)
Yes, we offer a range of bike accessories for rent including child seats, baskets, and bike racks. These can be added to your booking during the checkout process.
Yes, all of our bikes are equipped with lights for nighttime riding to ensure your safety on the road.
Please check your confirmation E-mail (check your spam folder, too) and scroll down to the invoice details. There you will find your assigned bike number and their corresponding lock code.
Give us a call at + 33 (0)1 44 08 05 28. We are open from 9am to 6pm everyday.
