Bike rental

The bicycles and accessories, at all time, remain the exclusive property of Holland Bikes. You accept full responsibility for the care of this equipment and are responsible for its damage or loss. You have 30 minutes from the beginning of the use of the equipment to report any malfunction, after which, all repairs needed as a result of the use of the equipment will be attributed to you and may be subject to additional charges.

You are responsible for the material during the entire rental. Any damage on the bike will be charged by Holland Bikes according to our cost and repair list. The equipment is used at your own risk. You will release Holland Bikes of all liability in the case of injuries or damages to the user(s) of the equipment or to any other person or property. You agree not to make a claim against Holland Bikes for injuries or damages relating to cycling or the use of this equipment.

In case of theft or accident, you must contact Holland Bikes immediately, make a declaration to the local police and submit a copy to Holland Bikes.

You have the option to subscribe an anti-theft guarantee. This guarantee only applies in case of theft and upon submission of the police declaration referred to above. An excess payment may be required depending on the level of coverage selected. The guarantee does not cover for damages incurred during the time of rental. The full list of damages and related repair costs is available through the link below.

It is forbidden to modify or carry out major repairs to the bicycles, to sub-rent or lend the bicycles, to carry a passenger other than an infant in a designated child seat.

Our bikes are equipped with a chain lock that you shall use at all times when parking the bicycle. It is mandatory to attach the frame of the bike to a fixed object that cannot be moved or removed. Overnight, we ask you to park the bicycles inside and locked. If you have rented an E-bike or an E-cargobike, please take the batterie out at night. 

If the bike was not attached under these terms, the anti-theft guarantee, even if subscribed, will not apply.

You authorize Holland Bikes to use your credit card information to pay for the rental and to cover for potential damages and/or loss of the bike(s).

The rental agreement terminates upon return of the bikes and after verification of their condition by a Holland Bikes agent.

For each rental we ask for a  security deposit. It will be taken by credit card imprint. Therefore, nothing will be debited or blocked.

If you return your bike late (after the end of the initial contractual rental period) without informing our customer service, Holland Bikes reserves the right to charge an administration and rescheduling fee of 50€ per bike on top of the additional rental fees.

You have until 24hours before the start of your rental to inform Holland Bikes about any changes concerning your booking. Once you have entered the rental agreement, you will not be able to shorten the rental dates. If you wish to extend your rental, please contact your Holland Bikes shop in order to see if the bikes you have rented are still available.

Please be aware that Holland Bikes does not refund in case of anticipated returns. If you bring the bikes back before the end date of your booking, you will lose any benefits of special offers, if you no longer meet the conditions.

All disputes arising in connection with the rental agreement shall be settled by the courts of Paris, France.